FAQ

 

​How Do I Place An Order?​

View our collection.  Once you've made your selection, add items to your cart.  

 

Payment and Shipping

Payment is made via Pay-Pal or major credit card.  When making payment please insure your mailing information is current and correct.  Failure to do so will result in delays in the arrival of your order.

 

We ship daily using Priority US & First Class Mail.  All orders are issued US tracking numbers and insured.  Allow 7-10 days for your order to arrive.

 

Return Policy & Refunds

Items must be returned within 30 days of purchase. 

• Items are inspected and shipped without flaws.

• We ship size specified at time of purchase and do not honor returns due to incorrect size, fit or color shade. 

• Shipped incorrect item (Our mistake) exchanges will be honored.

• Items must be returned unused and in it's original packaging.

• Call our customer support team to verify your issue qualifies for return. 

 

Thank you for shopping with us &

see you ONGROUND!